CRMadar 3.0 is designed to give you the knowledge you need to develop and implement smarter customer strategies and maximize customer profitability. It is a powerful software solution for Customer Relationship Management, project management, workflow management, PIM for small and medium-size companies. The CRMadar application facilitates contact management, campaign management and customer service.
CRMadar is a software solution for Microsoft Windows 98, NT, 2000 or XP and can be used either within a central network or remotely on Notebooks. It efficiently integrates with Microsoft Office tools for creating letters and sending emails. Attributes can be used to classify and group your contacts into specific lists. Contact Management In order to build more effective business relationships you need to know more about your customers and business partners. CRMadar lets you capture and manage a variety of information and share this information with the people who need it to efficiently do their jobs. CRMadar 3.0 allows the user to enter information concerning the contact name, address, country, Email addresses, phone number, fax number, language, contact type etc. and many user-defined attributes. Campaign Management Ability to create a campaign and record key information, like: campaign name, campaign type and classification, estimated cost, anticipated revenue, notes. Ability to create a list of contacts who will be the target of the campaign using contact management, attributes and data from previous campaigns. Customer Service When a customer calls you need to be able to identify them at a personal and company level and process their inquiry in the most efficient way possible. With CRMadar 3.0 you can have immediate access to vital customer information such as product purchases, purchase date, open issues, call history, notes and follow up activity. See also: CRM, project management, Information, Knowledge, PIM, Front office, sfa, PIM, Groupware, Workflow, customer relationship management, contact manager, contact software, Sales Force Automation, SFA, sales, marketing automation, scheduling, appointments
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